Shopping FAQ

1. WHRE ARE BITUO PRODUCTS MADE?

All of BITUO products are made in China. For more detail of address, pls refer to our contact us page.

2. HOW CAN I PURCHASE BITUO PRODUCTS?

By sending mails to [email protected].

3. WHAT PAYMENT METHOD CAN I USE?

BITUO supports payment through Paypal and wire transfer.

4. WHAT’S LEADING TIME OF ORDERS?

For regular products, our leading time is 5~7 working days at receipt of your payment. For customization products, leading time depends on our production line.

5. HOW LONG IS THE GUARANTEE OF BITUO PRODUCTS?

BITUO promises one-year guarantee from date of purchase.

6. HOW CAN I CONTACT WITH CUSTOMER SERVICE?

Please visit Contact Us where you’ll find a map of our locations and relevant mail address and phone number.

7. I AM INTERESTED IN BECOMING A BITUO DISTRIBUTOR. WHAT SHOULD I DO?

We are always looking for motivated distributor partners! If you are interested, we encourage you to contact us by mail [email protected] or complete a request form on this site with your contact information.